Avoid vague language or technical jargon that might confuse a junior fabricator. State the goal upfront.
Production Example: Instead of saying “Prep the posts,” say “Clean and degrease these 20 aluminum posts for powder coating”.
2. Concise
Stick to the point and eliminate “fluff” to respect the team’s time on the floor. Short, well-delivered messages are more memorable during a busy shift.
Production Example: “We need 50 units QC-checked by 3:00 PM today”.
3. Concrete
Use specific facts, figures, and data rather than generalities. This is vital for maintaining strict manufacturing tolerances.
Production Example: Instead of “Make them a bit shorter,” say “Cut these railings to exactly 36.5 inches”.
4. Correct
Ensure all technical specifications, measurements, and safety protocols are 100% accurate before assigning them. Errors in communication lead to expensive material waste.
Production Example: Double-check the order blueprint before telling the welder which bracket type to use.
5. Coherent
Your message should flow logically. If a task has multiple steps (cutting, then welding, then coating), present them in that exact order.
Production Example: Don’t jump from talking about shipping deadlines back to welding specs; follow the production line’s natural sequence.
6. Complete
Provide every piece of information required to finish the job without the worker needing to come back with questions.
Production Example: Don’t just assign the welding; tell them where the finished parts should be stored and who is responsible for the next QC step.
7. Courteous (or Consideration)
Use a professional, respectful tone that considers the worker’s perspective and current workload. This builds the trust necessary for a high-performing team.
