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Instructors
Become an Instructor
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OSHA Laws
Public Safety
Protective Equipment
Public Courses Calendar 2026
MANAGEMENT LEVEL
SUPERVISOR LEVEL
COMMITTEE
TECHNICAL LEVEL
Privacy Policy
Defensive Driving
In Cab Assessment Booking
Driver Self-Assessment
Compliance Audit Services
Compliance Self-Audit
Corrective Action Plan
Fall Prevention Self Audit
Law and Regulation Tracker
Consultancy Services
About WorkSafe
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Home
Online Courses
Leadership Skills
Team Management
Curriculum
10 Sections
35 Lessons
2 Hours
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Teamwork Task Assignment
8
1.1
Course Objectives
1.2
Scenarios
20 Minutes
1.3
The 5 Rights of Delegation
15 Minutes
1.4
Matching Tasks to Team Strengths
10 Minutes
1.5
Defining Levels of Authority
10 Minutes
1.6
Precision in Communication (The 7 Cs)
10 Minutes
1.7
The 7 Cs
20 Minutes
1.8
Task Assignment Quiz
10 Minutes
5 Questions
Team Communication and Coordination
3
2.1
Clear directive
45 Minutes
2.2
Daily sync-ups
45 Minutes
2.3
The feedback loop
45 Minutes
Standard Operating Procedure for Team Meeting
1
3.1
Link to Standardized Daily Team Meeting
Quality Management
5
4.1
The Mindset
4.2
Test your mindset about quality management
10 Minutes
4.3
Root Cause Analysis
4.4
The Mindset Transformation
4.5
Standard Work
20 Minutes
Understand ISO 9001
1
5.1
Quick Tour Guide for ISO 9001
30 Minutes
On-The-Job supports
3
6.1
Leader as mentor
45 Minutes
6.2
Problem solving framwork
45 Minutes
6.3
Floor observation
45 Minutes
Developing Employee Skills
4
7.1
Identifying Skill Gaps & Resource Planning
20 Minutes
7.2
The Supervisor’s Roles in Development
20 Minutes
7.3
Strategies for Task-Specific Training
20 Minutes
7.4
Setting Performance Standards
Basic 5S and Visualization
1
8.1
Link to Basic 5S
Team Fundamental
7
9.1
The supervisor roles
20 Minutes
9.2
Workplace Accountability
45 Minutes
9.3
Practical Guide
45 Minutes
9.4
Handling Friction
45 Minutes
9.5
Conflict resolution
9.6
Practice Follow Up conflict Resolution
9.7
The midnight railing rescue
1 Minute
2 Questions
The common "unforced error" of the supervisors
4
10.1
The “I’ll Just Do It Myself” Trap (Micromanagement)
20 Minutes
10.2
Normalization of Deviance (Safety & Quality)
20 Minutes
10.3
Communicating “The What” but not “The Why”
20 Minutes
10.4
Failing to “Read the Room” (Soft Skill Gap)
20 Minutes
Precision in Communication (The 7 Cs)
To prevent rework in manufacturing, communication must be:
Clear & Concrete
: Instead of saying “get these done fast,” say “we need 50 units finished and QC-checked by 3:00 PM Thursday”.
Closed-Loop
: Always ask the employee to
re-state the task
in their own words to ensure the message was received correctly
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